ink cartridge alignment failed

Why is my “printer ink cartridge alignment” failing?

I just added a new tricolor ink cartridge into my HP OfficeJet G55 printer. When turned back on, it said to press ENTER for cartridge alignment. Whenever I did, it would fail and the paper would come out half done. I don’t know what to do. I can still print, but only the pink color works. I have checked, and it seems that the cartridges are installed correctly. Any ideas?

Sounds like a bad cartridge. If it’s a refill I would highly suspect it. Also check to make sure the reader stip is clean in your machine. It’s a clear strip that you can see running across the inside of the printer. Use a dampened with water paper towel of similar. Be careful as they are fragile. The reader strip is have the carriage holding your ink cartridges knows where it is. There is a photo eye in the rear of carriage that sees and counts each of those tiny lines on the strip so that it always knows where the carriage is located. That.s why it always starts at the edge of the printer. You’ll see a much bigger dot on each end that is the start and end spot. If the reader strip is dirty the carriage will get confused as to where it is and cause you all kinds of headaches. Hope this helps.

There is also a known glitch in the electronics for the HP G55 and other older multifunction inkjets. If your machine picks up paper quick and then goes right to paperjam when your making copies, turn off or unplug the machine. When you turn it back on change the print quality from “normal” to “best or draft” You’ll usually only see the glitch when copying in black on normal quality.

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